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Training Course on HR Metrics »


In an increasingly data-driven world, the accurate evaluation of business programs and practices is key to identifying improvements and changes that will have the most positive impact. But what should you be measuring? And what is the best way to gather this important data?

This three-day program will provide you with essential knowledge and tools to understand metrics and transform that data into a powerful story for business knowledge and insight.


5 Days

Who Should Attend?

  • Organizational leaders who need meaningful data to inform decision-making
  • Emerging leaders and managers responsible for employee performance, management and engagement
  • Human Resource professionals developing organizational programs and best practices

Course Objectives

At the end of the course, participants will be able to:

  • Gather and identify relevant data from a number of sources
  • Apply analytics tools to understand data and make meaningful decisions
  • Differentiate between measures of HR efficiency, effectiveness and impact on business
  • Combine quantitative and qualitative measures to tell a compelling story that engages and informs
  • Manage analytics requests and reports
  • Communicate results and recommend strategies that guide business decisions

Course Content

Day One: Overview of Analytics, Strategy & HR's Role

  • The rationale for evidence-based approach
  • Data, information and insights
  • Defining analytics and predictive analytics
  • Strategic HR versus Personnel Management
  • HR’s contribution to strategy
  • Human Capital Approach


Day Two: HR Tools and Methods

  • Quantitative v Qualitative data
  • Rational problem analysis and models of decision-making
  • Measures of HR effectiveness, efficient and impact
  • Methods of data capture and benchmarking
  • Employee Self- assessment and self-report measures
  • Electronic workforce surveillance & analytics 


Day Three: Driving Organisational Change

  • Understanding the cultural context
  • Dynamic nature of business, environment & technology driving change
  • Theories of organisation change and how to use them
  • Enablers and impediments to change
  • Resistance to change
  • Implementing strategic change 


Day Four: Putting HR Metrics and Analytics into Action

  • The Balanced Scorecard
  • Human Resource Planning
  • Recruitment Analytics
  • Succession Planning & Talent Management
  • Absence management
  • Skills analysis and training needs analysis


Day Five: Metrics and Analytics for Improving Employee Performance

  • Performance Management
  • Employee Motivation
  • Engagement
  • Empowerment and Accountability
  • Conclusion and Action Planning


The trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Start Date: 02/24/2020
End Date: 02/28/2020

Registration for this course has been closed. Please click ALL COURSES to view more future courses

Course Description

Course Duration: 5 days

Training Center: Datastat Research Center

Start Date: 02/24/2020

End Date: 02/28/2020

Registration for this course has been closed. Please click ALL COURSES to view more future courses

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