Telephone: +254724527104

Training Course on Leveraging the Generation GapĀ»

This course will help you understand the various generations present at work and understand what motivates each of them and how to work together. While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.


3 Days


For Whom Is This Course Relevant Leveraging the Generation Gap Training is a great course for organizations with varied age groups in the following levels; Managers, Professionals, Team Members or Consultants.


Upon completion of this training course, participants will be able to:

·         Examine the history behind generation gaps

·         Learn about the different generations (traditionalists, baby boomers, Generation X & Generation Y)

·         Determine the differences between each generation

·         Find common ground among the different generations

·         Master conflict management between generations

·         Leverage the strengths of each generation in the workplace



  • What Generations Exist In The Workplace
  • What Defines A Generation
  • What This Means In Our Workplace


  • Their Background
  • Their Characters
  • Their Working Style

Baby Boomers

  • Their Background
  • Their Characters
  • Their Working Style

Generation X's

  • Their Background
  • Their Characters
  • Their Working Style

Generation Y's (millennial)

  • Their Background
  • Their Characters
  • Their Working Style


  • Attitude
  • Working Style
  • Life Experience

Finding Common Ground

  • Adopting A Communication Style
  • Creating An Affinity Group
  • Sharing Knowledge

Conflict Management (1)

  • Younger Bosses Managing Older Workers
  • Avoid Turnovers With A Retention Plan
  • Breaking Down The Stereotypes

Conflict Management (2)

  • Embrace The Hot Zone
  • Treat Each Other As A Peer
  • Create A Succession Plan

The Power of 4

  • Benefits Of Generation Gaps
  • How To Learn From Each Other
  • Embracing The Unfamiliar


The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.







Course Fee: Ksh 80,000, USD 900

Course Schedule

Start Date End Date Action
. 29/06/2020 03/07/2020 Register
. 15/06/2020 19/06/2020 Register
. 18/05/2020 22/05/2020 Register
. 24/02/2020 28/02/2020 Register
. 09/03/2020 13/03/2020 Register
. 23/03/2020 27/03/2020 Register
. 06/04/2020 10/04/2020 Register
. 20/04/2020 24/04/2020 Register

Contact Us

Mobile No: +254724527104/ +254734969612

Email Add:

Postal Add: 5402-00100

Head Office: Comet House , Along Monrovia Street, Nairobi, Kenya