Emotional intelligence training course in Nairobi, Mombasa: Kenya

In today’s dynamic work environment, emotional intelligence (EI) is essential for leaders aiming to drive productivity, build cohesive teams, and adapt to change. The "Emotional Intelligence and New Leader Introduction" course is designed for aspiring and new leaders, providing them with crucial skills to understand and manage their emotions and those of their team members. The course combines theoretical insights with practical applications to help participants cultivate self-awareness, empathy, and relationship management, which are pivotal for effective leadership. Attendees will explore emotional intelligence through case studies, interactive modules, and hands-on exercises to foster a balanced approach to leadership.

The course aims to equip participants with practical strategies to manage stress, foster emotional resilience, and encourage collaborative environments within their teams. Using real-world case studies, participants will learn how to apply emotional intelligence to overcome workplace challenges, drive innovation, and build trust among their teams. Furthermore, this training provides insights into leadership transition strategies, enabling new leaders to acclimate seamlessly into their roles, setting the foundation for successful leadership.

This training offers an invaluable opportunity for organizations that wish to enhance team productivity and morale. Leaders with strong emotional intelligence can create positive work environments that reduce turnover and increase employee satisfaction. By investing in this course, organizations gain leaders who can better navigate conflicts, motivate their teams, and align individual and organizational goals for improved performance.

Our target participants are new leaders, emerging leaders, team leads, department heads, and managers who want to refine their emotional intelligence skills. This course also benefits Human Resource professionals looking to enhance their leadership and team-building capabilities.

Duration: 5 Days

Course Objective

1. Build foundational knowledge of emotional intelligence principles.
2. Develop self-awareness and self-regulation skills.
3. Enhance empathy and relationship management abilities.
4. Improve decision-making processes under pressure.
5. Cultivate effective communication strategies.
6. Facilitate conflict resolution in a positive and constructive manner.
7. Strengthen leadership capabilities for effective team management.
8. Foster emotional resilience and adaptability to change.
9. Promote a culture of empathy and support in the workplace.
10. Equip participants with tools for ongoing EI skill development.

Organizational Benefits

1. Improved employee satisfaction and morale.
2. Reduced turnover and increased employee retention.
3. Enhanced team cohesion and collaborative culture.
4. Increased productivity and efficiency in teams.
5. Better management of workplace conflicts.
6. Enhanced adaptability to organizational change.
7. Reduced stress levels among employees.
8. Strengthened customer service through empathetic engagement.
9. More effective decision-making across leadership levels.
10. Development of a positive, supportive work environment.

Target Participants

This course is tailored for:

• New and aspiring leaders.
• Team leads, department heads, and managers.
• Human Resource professionals.
• Supervisors transitioning into leadership roles.
• Professionals involved in team-building or leadership initiatives.

Course Outline

Module 1: Introduction to Emotional Intelligence

1. Defining Emotional Intelligence and its impact on leadership.
2. Key components: self-awareness, self-regulation, empathy, motivation, and social skills.
3. Understanding the neuroscience behind emotional responses.
4. Real-life case study on EI-driven leadership.
5. Assessing personal emotional intelligence levels.

Module 2: Self-Awareness and Self-Management

1. Techniques to recognize and understand one’s emotions.
2. Strategies to manage and regulate emotions under pressure.
3. Building resilience and maintaining mental wellness.
4. Personal growth case study on self-management.
5. Exercises for practical self-awareness application.

Module 3: Empathy and Social Awareness

1. Developing empathy as a leadership skill.
2. Recognizing and understanding team members’ emotions.
3. Techniques for fostering an inclusive, supportive environment.
4. Case study: Empathy-driven conflict resolution.
5. Practical empathy exercises.

Module 4: Relationship Management and Team Building

1. Strategies for effective relationship management.
2. Building trust and encouraging open communication.
3. Tools for managing team conflicts positively.
4. Real-world team-building case study.
5. Role-playing exercises for relationship management.

Module 5: Leadership Transition Skills

1. Adapting to a new leadership role effectively.
2. Defining leadership styles and adapting them to team needs.
3. Building influence and credibility with teams.
4. Leadership transition case study.
5. Hands-on leadership exercises.

Module 6: Decision-Making and Conflict Resolution

1. Enhancing decision-making skills through emotional insight.
2. Managing conflicts constructively.
3. Practical decision-making techniques under pressure.
4. Case study: Successful conflict resolution.
5. Group exercises on decision-making.

Methodology

Participants will leave the course with practical tools and insights on Emotional Intelligence and New Leadership to overcome workplace challenges, drive innovation, and build trust among their teams, ensuring their organizations remain competitive and compliant in today’s evolving landscape.

Register as a group from 3 participants for a Discount

Send us an email: info@datastatresearch.org or call +254724527104 

Certification

Upon successful completion of this training, participants will be issued with a globally- recognized certificate.

Tailor-Made Course

We also offer tailor-made courses based on your needs.

Key Notes

a. The participant must be conversant with English.

b. Upon completion of training the participant will be issued with an Authorized Training Certificate

c. Course duration is flexible and the contents can be modified to fit any number of days.

d. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

e. One-year post-training support Consultation and Coaching provided after the course.

f. Payment should be done at least a week before commence of the training, to DATASTAT CONSULTANCY LTD account, as indicated in the invoice so as to enable us prepare better for you.

Course Schedule